Privacy Policy

The information we store when you place your order

The Metal House ensures your details and privacy is 100% safe and undisclosed. Information we collect from ordering are your name, address, email address and telephone number to enable us to fulfill your order. We do not pass this information on to 3rd parties they are just used to fulfill your order with delivery companies who will also not pass on these details. We may use your email address and name to provide you with helpful marketing emails from time to time. You will be asked at the checkout before completing your order if you wish to opt out of us doing so. You can also opt out at a later date by clicking ‘unsubscribe’ at the bottom of any marketing emails from us or by emailing us and asking us to unsubscribe you. Your name and email address will be captured at the point of checkout to allow us to send you one follow up email if you abandon your cart and do not complete the checkout process.

The Info we do not collect or that is visible when you place your order

We do not store or collect your credit card information or bank details or any financial information on the site these are encrypted by our 1005 safe and secure checkout system and payment providers. We also have a Versign SSL certificate and you will see the padlock in the address bar when you checkout to show the site is 100% safe.

Your Details are 100% safe

The Metal House are fully compliant with the EU trading standards, PPI compliant and also the EU cookie law, when it comes to keeping customer details private and safe.
We do not store credit card details nor do we share financial details with any 3rd parties.